ASKVELA
askVela – Live Chat & AI Support compatibility with REEID Translate
askVela – Live Chat & AI Support compatibility with REEID Translate is being evaluated from available plugin evidence. Embeds an askVela chat widget on the site frontend when a Widget Key is configured (loads `https://askvela.pro/widget.js`). No specific visitor-facing translation surface is currently confirmed.
AWAITING VERIFICATION
What the available evidence establishes for askVela – Live Chat & AI Support.
Official plugin information supports the compatibility context documented for this category.
AWAITING VERIFICATION
This integration has not yet been manually verified by REEID.
PLUGIN PROFILE
askVela – Live Chat & AI Support is documented in the Security category with 6 concrete capabilities identified in the current evidence.
EVIDENCE COVERAGE
Plugin capabilities are documented from available official evidence. Translation support is listed only when concrete visitor-facing content is explicitly established.
COMPATIBILITY REVIEW
How askVela – Live Chat & AI Support compatibility is evaluated
01 · Review official plugin evidence
Establish documented plugin behaviour before making any multilingual compatibility claim.
02 · Identify visitor-facing content
Determine whether the documented behaviour exposes human-readable values that visitors can see.
03 · Separate content from functionality
Keep structure, configuration, logic, integrations and runtime behaviour outside translation scope unless concrete content values are identified.
04 · Confirm translation scope
Publish supported content only when concrete visitor-facing values are explicitly established and can be validated.
PLUGIN INTELLIGENCE
What the official plugin evidence shows
Plugin capabilities
- Embeds an askVela chat widget on the site frontend when a Widget Key is configured (loads `https://askvela.pro/widget.js`).
- Provides an optional WooCommerce order lookup via a published secure REST endpoint (`/wp-json/askvela/v1/lookup`) that is protected by HMAC-SHA256 signature verification using a shared secret.
- The order lookup endpoint returns order and basic customer details only when requests include a valid signature; requests without a valid signature are rejected (no data returned).
- Supports WooCommerce order reading through the official WooCommerce CRUD API, intended to work with both classic order storage and HPOS (High-Performance Order Storage).
- Optionally supports WooCommerce product sync via a separate signed REST endpoint (`/wp-json/askvela/v1/products`) that returns product catalog data only for requests with a valid HMAC signature.
- Implements an optional “one-click connect” flow that exchanges a one-time code with `https://askvela.pro/api/wp/connect`, sending the shop’s lookup/product-sync URLs and secret to askVela for automatic configuration.
CONTENT BOUNDARY
askVela – Live Chat & AI Support capabilities and translation scope are documented separately.
The available evidence documents plugin functionality, but does not currently establish a specific visitor-facing translation surface.
Functional capability alone is not treated as evidence that a value should be translated.
LIMITATIONS & QA
Verification notes
- This integration is documented for compatibility context. Visitor-facing translation scope is not listed for this category.
COMMON QUESTIONS
askVela – Live Chat & AI Support and REEID Translate FAQ.
What does askVela – Live Chat & AI Support do according to the available plugin evidence?
askVela – Live Chat & AI Support has 6 concrete capabilities documented from the currently available official plugin evidence. See the Plugin Intelligence section for the individual capabilities.
Is a REEID translation surface currently confirmed for askVela – Live Chat & AI Support?
No specific visitor-facing content values are currently confirmed as an evidence-backed translation surface for this integration.
What would establish translation scope for askVela – Live Chat & AI Support?
The evidence must identify concrete visitor-facing values such as labels, titles, descriptions, messages or other human-readable content that can be validated through the integration workflow.
RELATED GUIDES
Continue through the compatibility library.
INTEGRATION EVIDENCE
Evaluate askVela – Live Chat & AI Support in a multilingual WordPress workflow.
REEID documents askVela – Live Chat & AI Support functionality separately from evidence-backed translation support so compatibility claims remain specific and testable.
Translation scope will be published when concrete visitor-facing content is established by evidence.