ASKVELA

askVela – Live Chat & AI Support compatibility with REEID Translate

askVela – Live Chat & AI Support compatibility with REEID Translate is being reviewed using official plugin documentation. Embeds an askVela chat widget on the site frontend when a Widget Key is configured (loads `https://askvela.pro/widget.js`). No specific text shown to visitors is currently confirmed for translation.

Visit askVela – Live Chat & AI Support ↗

AWAITING VERIFICATION

What askVela – Live Chat & AI Support does

Official plugin information supports the compatibility context documented for this category.

MANUAL REVIEW
This integration has not yet been manually verified by REEID.

PLUGIN PROFILE
askVela – Live Chat & AI Support is documented in the Security category with 6 documented features.

DOCUMENTATION REVIEW
We use official plugin documentation to describe what the plugin does. Translation support is listed only for text that can be identified and tested.

COMPATIBILITY REVIEW

How askVela – Live Chat & AI Support compatibility is evaluated

01 · Review official plugin documentation
Confirm documented plugin behaviour before making multilingual compatibility claims.

02 · Identify text shown to visitors
Check whether the documented features display text that visitors can read.

03 · Separate content from functionality
Structure, settings, logic, integrations and runtime behaviour are not treated as translatable content unless they include specific visible text.

04 · Confirm what can be translated
List supported content only after specific text shown to visitors has been identified and can be validated.

PLUGIN INFORMATION

What the plugin does

Plugin capabilities

  • Embeds an askVela chat widget on the site frontend when a Widget Key is configured (loads `https://askvela.pro/widget.js`).
  • Provides an optional WooCommerce order lookup via a published secure REST endpoint (`/wp-json/askvela/v1/lookup`) that is protected by HMAC-SHA256 signature verification using a shared secret.
  • The order lookup endpoint returns order and basic customer details only when requests include a valid signature; requests without a valid signature are rejected (no data returned).
  • Supports WooCommerce order reading through the official WooCommerce CRUD API, intended to work with both classic order storage and HPOS (High-Performance Order Storage).
  • Optionally supports WooCommerce product sync via a separate signed REST endpoint (`/wp-json/askvela/v1/products`) that returns product catalog data only for requests with a valid HMAC signature.
  • Implements an optional “one-click connect” flow that exchanges a one-time code with `https://askvela.pro/api/wp/connect`, sending the shop’s lookup/product-sync URLs and secret to askVela for automatic configuration.

TRANSLATION BOUNDARY

askVela – Live Chat & AI Support capabilities and translatable content are documented separately.

Official documentation describes the plugin functionality, but does not currently identify specific text shown to visitors that can be translated.

A feature is not considered translatable unless it includes text that users can read.

LIMITATIONS & QA

Verification notes

  • This integration is documented for compatibility context. Visitor-facing translation scope is not listed for this category.

FREQUENTLY ASKED QUESTIONS

askVela – Live Chat & AI Support and REEID Translate FAQ.

What does askVela – Live Chat & AI Support do?

askVela – Live Chat & AI Support has 6 documented features listed in its official documentation. See the Plugin Information section for details.

Does askVela – Live Chat & AI Support have any content currently confirmed for translation?

No specific content is currently confirmed for translation in this integration.

What needs to be confirmed before translating content from askVela – Live Chat & AI Support?

Official documentation must identify specific text, such as labels, titles, descriptions or messages, that can be tested in the integration.

RELATED GUIDES

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COMPATIBILITY INFORMATION

Evaluate askVela – Live Chat & AI Support in a multilingual WordPress workflow.

REEID documents askVela – Live Chat & AI Support functionality separately from confirmed translation support so the distinction is clear.

Supported content will be listed when specific translatable text is identified in the official documentation.

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