AICB CHAT WIDGET
AiCB Chat Widget compatibility with REEID Translate
AiCB Chat Widget compatibility with REEID Translate is being reviewed using official plugin documentation. Adds a floating chat widget with an AI assistant interface on the site (AiCB-style bubble). No specific text shown to visitors is currently confirmed for translation.
AWAITING VERIFICATION
What AiCB Chat Widget does
Official plugin information supports the compatibility context documented for this category.
MANUAL REVIEW
This integration has not yet been manually verified by REEID.
PLUGIN PROFILE
AiCB Chat Widget is documented in the Analytics category with 7 documented features.
DOCUMENTATION REVIEW
We use official plugin documentation to describe what the plugin does. Translation support is listed only for text that can be identified and tested.
COMPATIBILITY REVIEW
How AiCB Chat Widget compatibility is evaluated
01 · Review official plugin documentation
Confirm documented plugin behaviour before making multilingual compatibility claims.
02 · Identify text shown to visitors
Check whether the documented features display text that visitors can read.
03 · Separate content from functionality
Structure, settings, logic, integrations and runtime behaviour are not treated as translatable content unless they include specific visible text.
04 · Confirm what can be translated
List supported content only after specific text shown to visitors has been identified and can be validated.
PLUGIN INFORMATION
What the plugin does
Plugin capabilities
- Adds a floating chat widget with an AI assistant interface on the site (AiCB-style bubble).
- Supports AI responses driven by user-provided “Instructions” and can run in two modes: on-site using a user’s Anthropic (Claude) API key, or embedded/relayed via a hosted Caimunicate widget site key.
- WooCommerce-aware capabilities: can check order status using an order number plus billing email match, and can answer about products/prices/stock; it also states it works without WooCommerce when WooCommerce is not active.
- Conversation storage and review: saves chats under “AiCB Chat → Conversations,” supports reviewing transcripts, and saving “learnings” that the assistant applies to future chats.
- Escalation/hand-off workflow: when a visitor requests a human (or the assistant escalates), the chat and any “leave your details” leads are emailed to a configured escalation address; optionally can also connect AiCB/Caimunicate to deliver leads as instant @username messages.
- Optional live two-way human chat inside the widget via Caimunicate platform key: visitor provides name/email, messages stream between visitor and a configured @username, and if the team member does not reply within a configurable window (default 30 seconds), the visitor is told they’re unavailable and the message is forwarded as an email/lead (with late replies still appearing in the widget).
- External data flows (when configured): in on-site mode, sends visitor chat messages, conversation history, “Instructions,” and (when WooCommerce tools run) tool results to Anthropic; in Pro mode, validates a license with Demfilz (site URL, plugin version, licence key) and relays the same chat payload while active; when forwarding to humans/live chat, sends escalation summaries, lead details (name/email/phone/message), transcript excerpts, and live chat messages/replies to Caimunicate/AiCB (or the configured endpoint).
TRANSLATION BOUNDARY
AiCB Chat Widget capabilities and translatable content are documented separately.
Official documentation describes the plugin functionality, but does not currently identify specific text shown to visitors that can be translated.
A feature is not considered translatable unless it includes text that users can read.
LIMITATIONS & QA
Verification notes
- This integration is documented for compatibility context. Visitor-facing translation scope is not listed for this category.
FREQUENTLY ASKED QUESTIONS
AiCB Chat Widget and REEID Translate FAQ.
What does AiCB Chat Widget do?
AiCB Chat Widget has 7 documented features listed in its official documentation. See the Plugin Information section for details.
Does AiCB Chat Widget have any content currently confirmed for translation?
No specific content is currently confirmed for translation in this integration.
What needs to be confirmed before translating content from AiCB Chat Widget?
Official documentation must identify specific text, such as labels, titles, descriptions or messages, that can be tested in the integration.
RELATED GUIDES
Explore more compatibility guides.
COMPATIBILITY INFORMATION
Evaluate AiCB Chat Widget in a multilingual WordPress workflow.
REEID documents AiCB Chat Widget functionality separately from confirmed translation support so the distinction is clear.
Supported content will be listed when specific translatable text is identified in the official documentation.