ALYNIVO
Alynivo – Live Chat & AI Chatbot for Customer Support compatibility with REEID Translate
Alynivo – Live Chat & AI Chatbot for Customer Support compatibility with REEID Translate is being reviewed using official plugin documentation. Provides a live chat widget and AI chatbot for WordPress customer support, with an optional human takeover in the same chat window. No specific text shown to visitors is currently confirmed for translation.
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AWAITING VERIFICATION
What Alynivo – Live Chat & AI Chatbot for Customer Support does
Official plugin information supports the compatibility context documented for this category.
MANUAL REVIEW
This integration has not yet been manually verified by REEID.
PLUGIN PROFILE
Alynivo – Live Chat & AI Chatbot for Customer Support is documented in the Analytics category with 6 documented features.
DOCUMENTATION REVIEW
We use official plugin documentation to describe what the plugin does. Translation support is listed only for text that can be identified and tested.
COMPATIBILITY REVIEW
How Alynivo – Live Chat & AI Chatbot for Customer Support compatibility is evaluated
01 · Review official plugin documentation
Confirm documented plugin behaviour before making multilingual compatibility claims.
02 · Identify text shown to visitors
Check whether the documented features display text that visitors can read.
03 · Separate content from functionality
Structure, settings, logic, integrations and runtime behaviour are not treated as translatable content unless they include specific visible text.
04 · Confirm what can be translated
List supported content only after specific text shown to visitors has been identified and can be validated.
PLUGIN INFORMATION
What the plugin does
Plugin capabilities
- Provides a live chat widget and AI chatbot for WordPress customer support, with an optional human takeover in the same chat window.
- Core plugin claims to run without sending visitor or catalog data to external services by default; it stores funnel analytics locally in the WordPress database.
- Tracks pseudonymous, aggregate funnel events (e.g., planner started / added to cart) using a daily-rotating session hash; it states raw IP addresses are not stored in the plugin’s events table.
- Widget script loads in the page footer and can be configured for page visibility (i.e., which pages the widget appears on).
- When managed AI is enabled, it sends the current page’s visible text (up to 1,200 characters) and the current question/context to a disclosed AI provider via a server-side proxy (no provider API keys exposed to the visitor’s browser).
- When Live Chat is enabled, it stores chat conversations (messages, internal notes, attachments, and optionally page title/path with consent) on a Germany-hosted server with configurable retention (default 30 days; can be shortened to 7 or 14 days).
Distinctive features
Provides a live chat widget and AI chatbot for WordPress customer support, with an optional human takeover in the same chat window. Core plugin claims to run without sending visitor or catalog data to external services by default; it stores funnel analytics locally in the WordPress database. Tracks pseudonymous, aggregate funnel events (e.g., planner started / added to cart) using a daily-rotating session hash; it states raw IP addresses are not stored in the plugin’s events table. Widget script loads in the page footer and can be configured for page visibility (i.e., which pages the widget appears on). When managed AI is enabled, it sends the current page’s visible text (up to 1,200 characters) and the current question/context to a disclosed AI provider via a server-side proxy (no provider API keys exposed to the visitor’s browser). When Live Chat is enabled, it stores chat conversations (messages, internal notes, attachments, and optionally page title/path with consent) on a Germany-hosted server with configurable retention (default 30 days; can be shortened to 7 or 14 days). Supports proactive outreach (optional setting) that sends a fixed opening message after a visitor stays on a page for a configured number of seconds; it is described as off by default.
TRANSLATION BOUNDARY
Alynivo – Live Chat & AI Chatbot for Customer Support capabilities and translatable content are documented separately.
Official documentation describes the plugin functionality, but does not currently identify specific text shown to visitors that can be translated.
A feature is not considered translatable unless it includes text that users can read.
LIMITATIONS & QA
Verification notes
- This integration is documented for compatibility context. Visitor-facing translation scope is not listed for this category.
FREQUENTLY ASKED QUESTIONS
Alynivo – Live Chat & AI Chatbot for Customer Support and REEID Translate FAQ.
What does Alynivo – Live Chat & AI Chatbot for Customer Support do?
Alynivo – Live Chat & AI Chatbot for Customer Support has 6 documented features listed in its official documentation. See the Plugin Information section for details.
Does Alynivo – Live Chat & AI Chatbot for Customer Support have any content currently confirmed for translation?
No specific content is currently confirmed for translation in this integration.
What needs to be confirmed before translating content from Alynivo – Live Chat & AI Chatbot for Customer Support?
Official documentation must identify specific text, such as labels, titles, descriptions or messages, that can be tested in the integration.
RELATED GUIDES
Explore more compatibility guides.
COMPATIBILITY INFORMATION
Evaluate Alynivo – Live Chat & AI Chatbot for Customer Support in a multilingual WordPress workflow.
REEID documents Alynivo – Live Chat & AI Chatbot for Customer Support functionality separately from confirmed translation support so the distinction is clear.
Supported content will be listed when specific translatable text is identified in the official documentation.