DESKOVI

Deskovi compatibility with REEID Translate

Deskovi compatibility with REEID Translate is being reviewed using official plugin documentation. Self-contained WooCommerce support ticket system with customer ticket creation and agent replies No specific text shown to visitors is currently confirmed for translation.

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AWAITING VERIFICATION

What Deskovi does

Official plugin information supports the compatibility context documented for this category.

MANUAL REVIEW
This integration has not yet been manually verified by REEID.

PLUGIN PROFILE
Deskovi is documented in the Other category with 8 documented features.

DOCUMENTATION REVIEW
We use official plugin documentation to describe what the plugin does. Translation support is listed only for text that can be identified and tested.

COMPATIBILITY REVIEW

How Deskovi compatibility is evaluated

01 · Review official plugin documentation
Confirm documented plugin behaviour before making multilingual compatibility claims.

02 · Identify text shown to visitors
Check whether the documented features display text that visitors can read.

03 · Separate content from functionality
Structure, settings, logic, integrations and runtime behaviour are not treated as translatable content unless they include specific visible text.

04 · Confirm what can be translated
List supported content only after specific text shown to visitors has been identified and can be validated.

PLUGIN INFORMATION

What the plugin does

Plugin capabilities

  • Self-contained WooCommerce support ticket system with customer ticket creation and agent replies
  • Ticket lifecycle management including statuses (open/pending/resolved/closed) and file attachments
  • Automatic linkage of tickets to the relevant WooCommerce order and WooCommerce order context for agents (HPOS-compatible)
  • Agent assignment with per-agent ticket filtering and an agent dashboard inside wp-admin
  • Canned replies (macros) with reusable reply templates and placeholder substitution
  • Configurable email notifications for ticket events
  • Optional storefront customer chat widget that can be disabled to prevent storefront assets from loading
  • Guest email OTP verification for visitors who are not logged in

TRANSLATION BOUNDARY

Deskovi capabilities and translatable content are documented separately.

Official documentation describes the plugin functionality, but does not currently identify specific text shown to visitors that can be translated.

A feature is not considered translatable unless it includes text that users can read.

LIMITATIONS & QA

Verification notes

  • This integration is documented for compatibility context. Visitor-facing translation scope is not listed for this category.

FREQUENTLY ASKED QUESTIONS

Deskovi and REEID Translate FAQ.

What does Deskovi do?

Deskovi has 8 documented features listed in its official documentation. See the Plugin Information section for details.

Does Deskovi have any content currently confirmed for translation?

No specific content is currently confirmed for translation in this integration.

What needs to be confirmed before translating content from Deskovi?

Official documentation must identify specific text, such as labels, titles, descriptions or messages, that can be tested in the integration.

RELATED GUIDES

Explore more compatibility guides.

COMPATIBILITY INFORMATION

Evaluate Deskovi in a multilingual WordPress workflow.

REEID documents Deskovi functionality separately from confirmed translation support so the distinction is clear.

Supported content will be listed when specific translatable text is identified in the official documentation.

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