DESKU.IO
Desku.io – Live Chat, Help Desk & Knowledge Base compatibility with REEID Translate
Desku.io – Live Chat, Help Desk & Knowledge Base compatibility with REEID Translate is being evaluated from available plugin evidence. Third-party backend API calls from the WordPress server (admin-only) for authentication, syncing post content for AI training, and reading widget settings via backend.desku.io. No specific visitor-facing translation surface is currently confirmed.
AWAITING VERIFICATION
What the available evidence establishes for Desku.io – Live Chat, Help Desk & Knowledge Base.
Official plugin information supports the compatibility context documented for this category.
AWAITING VERIFICATION
This integration has not yet been manually verified by REEID.
PLUGIN PROFILE
Desku.io – Live Chat, Help Desk & Knowledge Base is documented in the Analytics category with 5 concrete capabilities identified in the current evidence.
EVIDENCE COVERAGE
Plugin capabilities are documented from available official evidence. Translation support is listed only when concrete visitor-facing content is explicitly established.
COMPATIBILITY REVIEW
How Desku.io – Live Chat, Help Desk & Knowledge Base compatibility is evaluated
01 · Review official plugin evidence
Establish documented plugin behaviour before making any multilingual compatibility claim.
02 · Identify visitor-facing content
Determine whether the documented behaviour exposes human-readable values that visitors can see.
03 · Separate content from functionality
Keep structure, configuration, logic, integrations and runtime behaviour outside translation scope unless concrete content values are identified.
04 · Confirm translation scope
Publish supported content only when concrete visitor-facing values are explicitly established and can be validated.
PLUGIN INTELLIGENCE
What the official plugin evidence shows
Plugin capabilities
- Third-party backend API calls from the WordPress server (admin-only) for authentication, syncing post content for AI training, and reading widget settings via backend.desku.io.
- Front-end chat widget script injection: when the chat widget is connected and active, visitor browsers load widget.desku.io/chat-widget.js to render the widget (and may set cookies/local storage).
- Conditional front-end loading controlled by a WordPress filter (desku_widget_load): returning false prevents injection of the widget script (e.g., for consent gating).
- Widget availability/activation behavior: the front-end widget script is not loaded on a fresh or disconnected install, and is loaded only when the widget is connected and active.
- Privacy/GDPR-oriented design statement: the plugin is described as aligning with GDPR rules and using a third-party service for certain features, with nothing sent until an administrator connects a Desku account.
CONTENT BOUNDARY
Desku.io – Live Chat, Help Desk & Knowledge Base capabilities and translation scope are documented separately.
The available evidence documents plugin functionality, but does not currently establish a specific visitor-facing translation surface.
Functional capability alone is not treated as evidence that a value should be translated.
LIMITATIONS & QA
Verification notes
- This integration is documented for compatibility context. Visitor-facing translation scope is not listed for this category.
COMMON QUESTIONS
Desku.io – Live Chat, Help Desk & Knowledge Base and REEID Translate FAQ.
What does Desku.io – Live Chat, Help Desk & Knowledge Base do according to the available plugin evidence?
Desku.io – Live Chat, Help Desk & Knowledge Base has 5 concrete capabilities documented from the currently available official plugin evidence. See the Plugin Intelligence section for the individual capabilities.
Is a REEID translation surface currently confirmed for Desku.io – Live Chat, Help Desk & Knowledge Base?
No specific visitor-facing content values are currently confirmed as an evidence-backed translation surface for this integration.
What would establish translation scope for Desku.io – Live Chat, Help Desk & Knowledge Base?
The evidence must identify concrete visitor-facing values such as labels, titles, descriptions, messages or other human-readable content that can be validated through the integration workflow.
RELATED GUIDES
Continue through the compatibility library.
INTEGRATION EVIDENCE
Evaluate Desku.io – Live Chat, Help Desk & Knowledge Base in a multilingual WordPress workflow.
REEID documents Desku.io – Live Chat, Help Desk & Knowledge Base functionality separately from evidence-backed translation support so compatibility claims remain specific and testable.
Translation scope will be published when concrete visitor-facing content is established by evidence.