DESKU.IO
Desku.io – Live Chat, Help Desk & Knowledge Base compatibility with REEID Translate
Desku.io – Live Chat, Help Desk & Knowledge Base compatibility with REEID Translate is being reviewed using official plugin documentation. Third-party backend API calls from the WordPress server (admin-only) for authentication, syncing post content for AI training, and reading widget settings via backend.desku.io. No specific text shown to visitors is currently confirmed for translation.
AWAITING VERIFICATION
What Desku.io – Live Chat, Help Desk & Knowledge Base does
Official plugin information supports the compatibility context documented for this category.
MANUAL REVIEW
This integration has not yet been manually verified by REEID.
PLUGIN PROFILE
Desku.io – Live Chat, Help Desk & Knowledge Base is documented in the Analytics category with 5 documented features.
DOCUMENTATION REVIEW
We use official plugin documentation to describe what the plugin does. Translation support is listed only for text that can be identified and tested.
COMPATIBILITY REVIEW
How Desku.io – Live Chat, Help Desk & Knowledge Base compatibility is evaluated
01 · Review official plugin documentation
Confirm documented plugin behaviour before making multilingual compatibility claims.
02 · Identify text shown to visitors
Check whether the documented features display text that visitors can read.
03 · Separate content from functionality
Structure, settings, logic, integrations and runtime behaviour are not treated as translatable content unless they include specific visible text.
04 · Confirm what can be translated
List supported content only after specific text shown to visitors has been identified and can be validated.
PLUGIN INFORMATION
What the plugin does
Plugin capabilities
- Third-party backend API calls from the WordPress server (admin-only) for authentication, syncing post content for AI training, and reading widget settings via backend.desku.io.
- Front-end chat widget script injection: when the chat widget is connected and active, visitor browsers load widget.desku.io/chat-widget.js to render the widget (and may set cookies/local storage).
- Conditional front-end loading controlled by a WordPress filter (desku_widget_load): returning false prevents injection of the widget script (e.g., for consent gating).
- Widget availability/activation behavior: the front-end widget script is not loaded on a fresh or disconnected install, and is loaded only when the widget is connected and active.
- Privacy/GDPR-oriented design statement: the plugin is described as aligning with GDPR rules and using a third-party service for certain features, with nothing sent until an administrator connects a Desku account.
TRANSLATION BOUNDARY
Desku.io – Live Chat, Help Desk & Knowledge Base capabilities and translatable content are documented separately.
Official documentation describes the plugin functionality, but does not currently identify specific text shown to visitors that can be translated.
A feature is not considered translatable unless it includes text that users can read.
LIMITATIONS & QA
Verification notes
- This integration is documented for compatibility context. Visitor-facing translation scope is not listed for this category.
FREQUENTLY ASKED QUESTIONS
Desku.io – Live Chat, Help Desk & Knowledge Base and REEID Translate FAQ.
What does Desku.io – Live Chat, Help Desk & Knowledge Base do?
Desku.io – Live Chat, Help Desk & Knowledge Base has 5 documented features listed in its official documentation. See the Plugin Information section for details.
Does Desku.io – Live Chat, Help Desk & Knowledge Base have any content currently confirmed for translation?
No specific content is currently confirmed for translation in this integration.
What needs to be confirmed before translating content from Desku.io – Live Chat, Help Desk & Knowledge Base?
Official documentation must identify specific text, such as labels, titles, descriptions or messages, that can be tested in the integration.
RELATED GUIDES
Explore more compatibility guides.
COMPATIBILITY INFORMATION
Evaluate Desku.io – Live Chat, Help Desk & Knowledge Base in a multilingual WordPress workflow.
REEID documents Desku.io – Live Chat, Help Desk & Knowledge Base functionality separately from confirmed translation support so the distinction is clear.
Supported content will be listed when specific translatable text is identified in the official documentation.