OCHATS
oChats – Omnichannel Support Software compatibility with REEID Translate
oChats – Omnichannel Support Software compatibility with REEID Translate is being reviewed using official plugin documentation. Provides a floating omnichannel chat widget supporting WhatsApp, Facebook Messenger, Instagram Direct, Telegram, LINE, WeChat, and Email. No specific text shown to visitors is currently confirmed for translation.
AWAITING VERIFICATION
What oChats – Omnichannel Support Software does
Official plugin information supports the compatibility context documented for this category.
MANUAL REVIEW
This integration has not yet been manually verified by REEID.
PLUGIN PROFILE
oChats – Omnichannel Support Software is documented in the Other category with 6 documented features.
DOCUMENTATION REVIEW
We use official plugin documentation to describe what the plugin does. Translation support is listed only for text that can be identified and tested.
COMPATIBILITY REVIEW
How oChats – Omnichannel Support Software compatibility is evaluated
01 · Review official plugin documentation
Confirm documented plugin behaviour before making multilingual compatibility claims.
02 · Identify text shown to visitors
Check whether the documented features display text that visitors can read.
03 · Separate content from functionality
Structure, settings, logic, integrations and runtime behaviour are not treated as translatable content unless they include specific visible text.
04 · Confirm what can be translated
List supported content only after specific text shown to visitors has been identified and can be validated.
PLUGIN INFORMATION
What the plugin does
Plugin capabilities
- Provides a floating omnichannel chat widget supporting WhatsApp, Facebook Messenger, Instagram Direct, Telegram, LINE, WeChat, and Email.
- Integrates with Google Tag Manager by firing specific dataLayer events (e.g., gtm_whatsapp) upon channel interaction for conversion tracking.
- Offers granular device-specific visibility controls, allowing administrators to show or hide individual channels on desktop versus mobile devices.
- Implements WCAG 2.2 accessibility standards, including keyboard navigation, ARIA roles, and visible focus indicators.
- Utilizes pure vanilla JavaScript with zero jQuery dependency to ensure lightweight performance and compatibility.
- Includes iOS safe-area support to prevent the widget from being obscured by system interface elements like the home bar.
TRANSLATION BOUNDARY
oChats – Omnichannel Support Software capabilities and translatable content are documented separately.
Official documentation describes the plugin functionality, but does not currently identify specific text shown to visitors that can be translated.
A feature is not considered translatable unless it includes text that users can read.
LIMITATIONS & QA
Verification notes
- This integration is documented for compatibility. No specific content shown to visitors is confirmed for translation in this category.
FREQUENTLY ASKED QUESTIONS
oChats – Omnichannel Support Software and REEID Translate FAQ.
What does oChats – Omnichannel Support Software do?
oChats – Omnichannel Support Software has 6 documented features listed in its official documentation. See the Plugin Information section for details.
Does oChats – Omnichannel Support Software have any content currently confirmed for translation?
No specific content is currently confirmed for translation in this integration.
What needs to be confirmed before translating content from oChats – Omnichannel Support Software?
Official documentation must identify specific text, such as labels, titles, descriptions or messages, that can be tested in the integration.
RELATED GUIDES
Explore more compatibility guides.
COMPATIBILITY INFORMATION
Evaluate oChats – Omnichannel Support Software in a multilingual WordPress workflow.
REEID documents oChats – Omnichannel Support Software functionality separately from confirmed translation support so the distinction is clear.
Supported content will be listed when specific translatable text is identified in the official documentation.