SOFTGLAZE CLICK TO CHAT
SoftGlaze Click to Chat compatibility with REEID Translate
SoftGlaze Click to Chat compatibility with REEID Translate is being evaluated from available plugin evidence. Stores click usage analytics in the plugin’s own WordPress database (totals, period comparison, chart by day, desktop/mobile split, top page sources, agent leaderboard, and WooCommerce placement breakdown) and supports CSV export. No specific visitor-facing translation surface is currently confirmed.
AWAITING VERIFICATION
What the available evidence establishes for SoftGlaze Click to Chat.
Official plugin information supports the compatibility context documented for this category.
AWAITING VERIFICATION
This integration has not yet been manually verified by REEID.
PLUGIN PROFILE
SoftGlaze Click to Chat is documented in the Analytics category with 6 concrete capabilities identified in the current evidence.
EVIDENCE COVERAGE
Plugin capabilities are documented from available official evidence. Translation support is listed only when concrete visitor-facing content is explicitly established.
COMPATIBILITY REVIEW
How SoftGlaze Click to Chat compatibility is evaluated
01 · Review official plugin evidence
Establish documented plugin behaviour before making any multilingual compatibility claim.
02 · Identify visitor-facing content
Determine whether the documented behaviour exposes human-readable values that visitors can see.
03 · Separate content from functionality
Keep structure, configuration, logic, integrations and runtime behaviour outside translation scope unless concrete content values are identified.
04 · Confirm translation scope
Publish supported content only when concrete visitor-facing values are explicitly established and can be validated.
PLUGIN INTELLIGENCE
What the official plugin evidence shows
Plugin capabilities
- Stores click usage analytics in the plugin’s own WordPress database (totals, period comparison, chart by day, desktop/mobile split, top page sources, agent leaderboard, and WooCommerce placement breakdown) and supports CSV export.
- Optionally pushes a `sgwa_click` event to the Google Analytics 4 data layer when enabled; the plugin does not load Google’s script itself.
- Provides lead capture when no agents are on shift via an on-site form (name, phone number, message, and a consent checkbox wording set by the site owner), storing submissions in the plugin’s own database and listing them in a Contacts screen.
- Emits internal frontend/backend hooks after analytics/lead actions: `sgwa_click_logged` (after a click is written to the log, with the stored row) and `sgwa_lead_captured` (after a lead is stored, with contact id and lead).
- Does not send captured analytics or leads to external services by default and makes no external HTTP requests for telemetry/analytics call-home, license checks, update checks, remote fonts, or CDN resources.
- Supports developer extensibility for analytics-related rendering and event data via filters such as `sgwa_should_display`, `sgwa_agents`, `sgwa_campaigns`, `sgwa_message_template`, `sgwa_message_vars`, and `sgwa_click_logged`/`sgwa_lead_captured`.
CONTENT BOUNDARY
SoftGlaze Click to Chat capabilities and translation scope are documented separately.
The available evidence documents plugin functionality, but does not currently establish a specific visitor-facing translation surface.
Functional capability alone is not treated as evidence that a value should be translated.
LIMITATIONS & QA
Verification notes
- This integration is documented for compatibility context. Visitor-facing translation scope is not listed for this category.
COMMON QUESTIONS
SoftGlaze Click to Chat and REEID Translate FAQ.
What does SoftGlaze Click to Chat do according to the available plugin evidence?
SoftGlaze Click to Chat has 6 concrete capabilities documented from the currently available official plugin evidence. See the Plugin Intelligence section for the individual capabilities.
Is a REEID translation surface currently confirmed for SoftGlaze Click to Chat?
No specific visitor-facing content values are currently confirmed as an evidence-backed translation surface for this integration.
What would establish translation scope for SoftGlaze Click to Chat?
The evidence must identify concrete visitor-facing values such as labels, titles, descriptions, messages or other human-readable content that can be validated through the integration workflow.
RELATED GUIDES
Continue through the compatibility library.
INTEGRATION EVIDENCE
Evaluate SoftGlaze Click to Chat in a multilingual WordPress workflow.
REEID documents SoftGlaze Click to Chat functionality separately from evidence-backed translation support so compatibility claims remain specific and testable.
Translation scope will be published when concrete visitor-facing content is established by evidence.