TIAMIS

Tiamis – AI Live Chat compatibility with REEID Translate

Tiamis – AI Live Chat compatibility with REEID Translate is being reviewed using official plugin documentation. Tiamis provides a multilingual AI-assisted live chat and ticketing system for WordPress, supporting Persian, Arabic, and English with automatic RTL/LTR layout handling. No specific text shown to visitors is currently confirmed for translation.

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AWAITING VERIFICATION

What Tiamis – AI Live Chat does

Official documentation did not establish a visitor-facing content item within the supported scope for this category.

MANUAL REVIEW
This integration has not yet been manually verified by REEID.

PLUGIN PROFILE
Tiamis – AI Live Chat is documented in the Forms category with 6 documented features.

DOCUMENTATION REVIEW
We use official plugin documentation to describe what the plugin does. Translation support is listed only for text that can be identified and tested.

COMPATIBILITY REVIEW

How Tiamis – AI Live Chat compatibility is evaluated

01 · Review official plugin documentation
Confirm documented plugin behaviour before making multilingual compatibility claims.

02 · Identify text shown to visitors
Check whether the documented features display text that visitors can read.

03 · Separate content from functionality
Structure, settings, logic, integrations and runtime behaviour are not treated as translatable content unless they include specific visible text.

04 · Confirm what can be translated
List supported content only after specific text shown to visitors has been identified and can be validated.

PLUGIN INFORMATION

What the plugin does

Plugin capabilities

  • Tiamis provides a multilingual AI-assisted live chat and ticketing system for WordPress, supporting Persian, Arabic, and English with automatic RTL/LTR layout handling.
  • It integrates two-way communication between website visitors and operators via Telegram or Bale bots, allowing replies from a shared WordPress inbox or mobile apps.
  • The plugin includes an AI assistant that drafts or automatically generates responses using providers like Cloudflare Workers AI, OpenRouter, Ollama, or OpenAI-compatible endpoints.
  • An internal knowledge base allows administrators to upload training files (PDF, XLSX, TXT) which the AI searches before falling back to external LLM providers.
  • Features include configurable IP storage options (disabled, HMAC-pseudonymized, or complete), privacy consent controls, and data retention management tools.
  • The interface supports real-time WebSocket updates with AJAX fallback, offline message queuing, and dynamic Gutenberg blocks for chat buttons.

TRANSLATION BOUNDARY

Tiamis – AI Live Chat capabilities and translatable content are documented separately.

Official documentation describes the plugin functionality, but does not currently identify specific text shown to visitors that can be translated.

A feature is not considered translatable unless it includes text that users can read.

LIMITATIONS & QA

Verification notes

  • No visitor-facing translation surface was established for this integration.

FREQUENTLY ASKED QUESTIONS

Tiamis – AI Live Chat and REEID Translate FAQ.

What does Tiamis – AI Live Chat do?

Tiamis – AI Live Chat has 6 documented features listed in its official documentation. See the Plugin Information section for details.

Does Tiamis – AI Live Chat have any content currently confirmed for translation?

No specific content is currently confirmed for translation in this integration.

What needs to be confirmed before translating content from Tiamis – AI Live Chat?

Official documentation must identify specific text, such as labels, titles, descriptions or messages, that can be tested in the integration.

RELATED GUIDES

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COMPATIBILITY INFORMATION

Evaluate Tiamis – AI Live Chat in a multilingual WordPress workflow.

REEID documents Tiamis – AI Live Chat functionality separately from confirmed translation support so the distinction is clear.

Supported content will be listed when specific translatable text is identified in the official documentation.

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