TIDEREPLY
TideReply – AI Customer Chat for WooCommerce compatibility with REEID Translate
TideReply – AI Customer Chat for WooCommerce compatibility with REEID Translate is being reviewed using official plugin documentation. Connects a WordPress site to TideReply to provide an AI customer-support chat widget. No specific text shown to visitors is currently confirmed for translation.
AWAITING VERIFICATION
What TideReply – AI Customer Chat for WooCommerce does
Official documentation did not establish a visitor-facing content item within the supported scope for this category.
MANUAL REVIEW
This integration has not yet been manually verified by REEID.
PLUGIN PROFILE
TideReply – AI Customer Chat for WooCommerce is documented in the WooCommerce category with 6 documented features.
DOCUMENTATION REVIEW
We use official plugin documentation to describe what the plugin does. Translation support is listed only for text that can be identified and tested.
COMPATIBILITY REVIEW
How TideReply – AI Customer Chat for WooCommerce compatibility is evaluated
01 · Review official plugin documentation
Confirm documented plugin behaviour before making multilingual compatibility claims.
02 · Identify text shown to visitors
Check whether the documented features display text that visitors can read.
03 · Separate content from functionality
Structure, settings, logic, integrations and runtime behaviour are not treated as translatable content unless they include specific visible text.
04 · Confirm what can be translated
List supported content only after specific text shown to visitors has been identified and can be validated.
PLUGIN INFORMATION
What the plugin does
Plugin capabilities
- Connects a WordPress site to TideReply to provide an AI customer-support chat widget.
- Provides “verified WooCommerce order-status answers” in the chat when visitors ask about their order.
- Uses WooCommerce order-status data by verifying the order number and checkout email on the plugin’s own server before showing fulfillment status and tracking.
- Loads a chat widget script from `https://app.tidereply.com/widget.js` on the site front end.
- Exchanges a one-time connection code during setup at `https://app.tidereply.com/api/wordpress/connect/exchange` (or `/manual`).
- If WooCommerce is active, TideReply calls back into the site at `/wp-json/tidereply/v1/order-status` for order-status requests.
TRANSLATION BOUNDARY
TideReply – AI Customer Chat for WooCommerce capabilities and translatable content are documented separately.
Official documentation describes the plugin functionality, but does not currently identify specific text shown to visitors that can be translated.
A feature is not considered translatable unless it includes text that users can read.
LIMITATIONS & QA
Verification notes
- No visitor-facing translation surface was established for this integration.
FREQUENTLY ASKED QUESTIONS
TideReply – AI Customer Chat for WooCommerce and REEID Translate FAQ.
What does TideReply – AI Customer Chat for WooCommerce do?
TideReply – AI Customer Chat for WooCommerce has 6 documented features listed in its official documentation. See the Plugin Information section for details.
Does TideReply – AI Customer Chat for WooCommerce have any content currently confirmed for translation?
No specific content is currently confirmed for translation in this integration.
What needs to be confirmed before translating content from TideReply – AI Customer Chat for WooCommerce?
Official documentation must identify specific text, such as labels, titles, descriptions or messages, that can be tested in the integration.
RELATED GUIDES
Explore more compatibility guides.
COMPATIBILITY INFORMATION
Evaluate TideReply – AI Customer Chat for WooCommerce in a multilingual WordPress workflow.
REEID documents TideReply – AI Customer Chat for WooCommerce functionality separately from confirmed translation support so the distinction is clear.
Supported content will be listed when specific translatable text is identified in the official documentation.