WM SUPPORT ASSISTANT
WM Support Assistant compatibility with REEID Translate
WM Support Assistant compatibility with REEID Translate is being reviewed using official plugin documentation. Adds a searchable FAQ knowledge base and self-service support system to WordPress. No specific text shown to visitors is currently confirmed for translation.
AWAITING VERIFICATION
What WM Support Assistant does
Official documentation did not establish a visitor-facing content item within the supported scope for this category.
MANUAL REVIEW
This integration has not yet been manually verified by REEID.
PLUGIN PROFILE
WM Support Assistant is documented in the Forms category with 6 documented features.
DOCUMENTATION REVIEW
We use official plugin documentation to describe what the plugin does. Translation support is listed only for text that can be identified and tested.
COMPATIBILITY REVIEW
How WM Support Assistant compatibility is evaluated
01 · Review official plugin documentation
Confirm documented plugin behaviour before making multilingual compatibility claims.
02 · Identify text shown to visitors
Check whether the documented features display text that visitors can read.
03 · Separate content from functionality
Structure, settings, logic, integrations and runtime behaviour are not treated as translatable content unless they include specific visible text.
04 · Confirm what can be translated
List supported content only after specific text shown to visitors has been identified and can be validated.
PLUGIN INFORMATION
What the plugin does
Plugin capabilities
- Adds a searchable FAQ knowledge base and self-service support system to WordPress.
- Provides a floating Support Assistant that lets visitors search the knowledge base without leaving the current page.
- Supports marking selected FAQs as “instant answers” displayed directly when the Support Assistant is opened.
- Includes an integrated contact form fallback when visitors cannot find a suitable answer.
- Provides a standalone FAQ/help-center view via the shortcode `[wmsa_support_assistant]`.
- Allows FAQ management in the WordPress admin area, including categories, tags, search keywords and synonyms, and JSON import/export.
TRANSLATION BOUNDARY
WM Support Assistant capabilities and translatable content are documented separately.
Official documentation describes the plugin functionality, but does not currently identify specific text shown to visitors that can be translated.
A feature is not considered translatable unless it includes text that users can read.
LIMITATIONS & QA
Verification notes
- No visitor-facing translation surface was established for this integration.
FREQUENTLY ASKED QUESTIONS
WM Support Assistant and REEID Translate FAQ.
What does WM Support Assistant do?
WM Support Assistant has 6 documented features listed in its official documentation. See the Plugin Information section for details.
Does WM Support Assistant have any content currently confirmed for translation?
No specific content is currently confirmed for translation in this integration.
What needs to be confirmed before translating content from WM Support Assistant?
Official documentation must identify specific text, such as labels, titles, descriptions or messages, that can be tested in the integration.
RELATED GUIDES
Explore more compatibility guides.
COMPATIBILITY INFORMATION
Evaluate WM Support Assistant in a multilingual WordPress workflow.
REEID documents WM Support Assistant functionality separately from confirmed translation support so the distinction is clear.
Supported content will be listed when specific translatable text is identified in the official documentation.