WM SUPPORT ASSISTANT
WM Support Assistant compatibility with REEID Translate
WM Support Assistant compatibility with REEID Translate is being evaluated from available plugin evidence. Adds a searchable FAQ knowledge base and self-service support system to WordPress. No specific visitor-facing translation surface is currently confirmed.
AWAITING VERIFICATION
What the available evidence establishes for WM Support Assistant.
Official documentation did not establish a visitor-facing content item within the supported scope for this category.
AWAITING VERIFICATION
This integration has not yet been manually verified by REEID.
PLUGIN PROFILE
WM Support Assistant is documented in the Forms category with 6 concrete capabilities identified in the current evidence.
EVIDENCE COVERAGE
Plugin capabilities are documented from available official evidence. Translation support is listed only when concrete visitor-facing content is explicitly established.
COMPATIBILITY REVIEW
How WM Support Assistant compatibility is evaluated
01 · Review official plugin evidence
Establish documented plugin behaviour before making any multilingual compatibility claim.
02 · Identify visitor-facing content
Determine whether the documented behaviour exposes human-readable values that visitors can see.
03 · Separate content from functionality
Keep structure, configuration, logic, integrations and runtime behaviour outside translation scope unless concrete content values are identified.
04 · Confirm translation scope
Publish supported content only when concrete visitor-facing values are explicitly established and can be validated.
PLUGIN INTELLIGENCE
What the official plugin evidence shows
Plugin capabilities
- Adds a searchable FAQ knowledge base and self-service support system to WordPress.
- Provides a floating Support Assistant that lets visitors search the knowledge base without leaving the current page.
- Supports marking selected FAQs as “instant answers” displayed directly when the Support Assistant is opened.
- Includes an integrated contact form fallback when visitors cannot find a suitable answer.
- Provides a standalone FAQ/help-center view via the shortcode `[wmsa_support_assistant]`.
- Allows FAQ management in the WordPress admin area, including categories, tags, search keywords and synonyms, and JSON import/export.
CONTENT BOUNDARY
WM Support Assistant capabilities and translation scope are documented separately.
The available evidence documents plugin functionality, but does not currently establish a specific visitor-facing translation surface.
Functional capability alone is not treated as evidence that a value should be translated.
LIMITATIONS & QA
Verification notes
- No visitor-facing translation surface was established for this integration.
COMMON QUESTIONS
WM Support Assistant and REEID Translate FAQ.
What does WM Support Assistant do according to the available plugin evidence?
WM Support Assistant has 6 concrete capabilities documented from the currently available official plugin evidence. See the Plugin Intelligence section for the individual capabilities.
Is a REEID translation surface currently confirmed for WM Support Assistant?
No specific visitor-facing content values are currently confirmed as an evidence-backed translation surface for this integration.
What would establish translation scope for WM Support Assistant?
The evidence must identify concrete visitor-facing values such as labels, titles, descriptions, messages or other human-readable content that can be validated through the integration workflow.
RELATED GUIDES
Continue through the compatibility library.
INTEGRATION EVIDENCE
Evaluate WM Support Assistant in a multilingual WordPress workflow.
REEID documents WM Support Assistant functionality separately from evidence-backed translation support so compatibility claims remain specific and testable.
Translation scope will be published when concrete visitor-facing content is established by evidence.